01 What Information Is Collected?
We collect various types of information when you register and use the 47bet platform. This data is necessary to deliver the best possible betting experience. Below, we clearly outline exactly what information we collect:
| Data Type |
Example |
Why It Matters |
| Identity-Related |
Full name, date of birth, NID number |
For KYC verification and age confirmation |
| Contact Information |
Mobile number, email address |
Account communications & OTP |
| Financial Information |
BKash/Nagad number, bank details |
Deposit & Withdrawal Process |
| Device Information |
IP address, device model, OS |
Security & Fraud Prevention |
| Betting Activity |
Betting history, favorite games |
Service Improvement & Personalization |
Please note: We only collect information that is genuinely necessary to provide our service. We do not ask for anything irrelevant.
02 How Is Information Collected?
47bet collects your information in several ways. We are transparent about each method:
- Direct Registration: Information you provide directly when creating your account is stored.
- KYC Process: Documents you submit for identity verification (NID, passport) are stored securely.
- Transaction History: Every deposit, withdrawal, and bet is automatically recorded.
- Cookies & Tracking: Your preferences and session data are stored via cookies while you browse the website.
- Mobile App: Information is collected according to device permissions while using the app.
- Customer Support: When you contact us, your conversation may be recorded.
You are informed before your data is collected in every instance, and consent is obtained where required. 47bet follows a consent-based data collection policy.
03 Why Is Your Information Used?
The information we collect is used only for the following purposes:
- Account Management: For login, security, and overall account management.
- Payment Processing: To process deposits and withdrawals securely and efficiently.
- Identity Verification (KYC): For age verification and anti-money laundering purposes.
- Customer Support: To resolve your issues and provide support.
- Service Improvement: To better understand your preferences and improve our service.
- Security & Fraud Prevention: To detect and prevent unusual activity.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
Important: 47bet never sells your personal information to third parties for advertising or any commercial purpose. This is one of the core principles of our Privacy Policy.
04 Who Is Your Information Shared With?
47bet does not share your personal information with any third parties, except in the following limited and necessary circumstances:
- Payment Provider: Only the information required to process transactions is shared with bKash, Nagad, Rocket, or your bank.
- Law Enforcement Agencies: We are legally required to provide information when ordered by a court or directed by a government authority.
- Technology service provider: Technology companies that support our platform operations (servers, cybersecurity) operate under strict confidentiality agreements.
- Regulatory Authority: To meet licensing and reporting obligations.
In each of the above cases, data sharing is kept to the minimum necessary and all relevant parties are required to comply with our privacy standards.
05 Cookies & Tracking Technologies
47bet uses cookies and similar tracking technologies on its website and app to help improve your experience.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance Cookies: Used to monitor site speed and performance.
- Functionality Cookies: Helps remember your language, theme, and preferences.
- Analytics Cookies: To understand which pages are used most (without identifying individuals).
You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function as expected if you do so.
47bet does not use any third-party advertising cookies or cross-site tracking. Your browsing data is never shared with advertisers under our Privacy Policy.
06 Data Storage & Security
47bet uses several industry-standard security measures to protect your information:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Firewall & IDS: An advanced firewall is active to block unauthorized access.
- Regular Security Audits: Third-party security experts conduct regular audits of our systems.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Staff Training: Only authorized personnel have access to user data.
Data Retention Period: Data for active accounts is retained until the account is closed. After closure, certain data may be kept for up to 5 years as required by law, then permanently deleted.
Security Breach: In the event of a data breach, we will notify you and the relevant authorities within 72 hours.
07 Your Rights
Under 47bet's Privacy Policy, you are entitled to the following rights:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can request a correction of any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
- Right to Data Portability: You can request a copy of your data in a portable digital format.
- Right to Object: You may object to the use of your data for any particular reason.
To exercise any of these rights, contact us via customer support or email. Your request will be responded to within 30 business days.
08 Children's Privacy
47bet is an 18+ platform. We never knowingly collect personal information from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.
- If you have any concerns, please reach out to our support team and we will act promptly.
For Parents: If you suspect your child is using 47bet, please contact us immediately. We will promptly close the account and delete all associated data.
09 Policy Updates
47bet may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:
- A clear notice will be posted on the platform before any major changes take effect.
- Registered users will be notified in advance by email or SMS.
- The date of any changes will always be updated at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with the latest information.
10 Contact
Contact us for any questions, requests, or complaints regarding the Privacy Policy:
- Email: [email protected]
- Customer Support: 24/7 Live Chat (log in to the platform)
- Response Time: Usually within 24–48 hours
Data Protection Officer (DPO): For serious privacy concerns, email our Data Protection Officer directly at:
[email protected] — use "DPO Request" as the subject line.